For any business owner, genuine customer satisfaction is always a major objective. Businesses spends thousands just to get ONE customer to engage, so keeping that new client happy is truly job one. Because not only will that happy client tell others about your work, but they may even come back again in the future.
That's where we want to introduce the Rutter Family from Algonquin, IL. They hired Diamond Bath during the Summer of 2020; yes, during the covid crisis this family allowed our team to enter their home and completely remodel their master bathroom. They were so pleased with the work we did last year, they called us again during the Spring of 2021 to come back and remodel a hall bathroom as well.
As you'll see from the five-star review they left on the Google My Business page for Diamond Bath Remodeling, they seem pretty happy with us - again:
"We used Diamond Bath to completely remodel our master bath in 2020 and then our hall bath in 2021. The team at Diamond Bath is top notch and so is their work. We're very happy with our experience and the finished product. We felt zero pressure during the sales process with Carrie. Matt handled both of our projects, and we can't say enough positive things about him and his work. From demolition day to the final walk-through, the space was kept clean and tidy. We received constant updates from the team so we always knew what was being done and when. We highly recommend Diamond Bath for all of your bathroom remodeling needs."
Services: Install flooring, Remodeling, Install fan, Install drywall, Install water fixtures
Positive: Professionalism, Punctuality, Quality, Responsiveness
On behalf of our entire Crystal Lake office and our teams working across McHenry and Lake Counties, we want to truly thank the Rutter family for trusting Diamond Bath with both bathroom remodeling projects and taking the time to write and post such a strong public review. If you are looking for true professionals to deliver the new bathroom that you've always dreamed of, contact Diamond Bath today!
Yes indeed - we are fully immersed in Summer and now is the time the Northwest Herald Readers' Choice Awards! We truly appreciated the win last year as the Best of the Fox Home Remodeler and have high hopes to take this victory in 2021 as well. Our team here in Crystal Lake would kindly ask all of our clients to take just 20 seconds to click this link and enter "Diamond Bath" as your home remodeler of choice!
We are the first option that pops up - on Terra Cotta Ave.!
Thanks to everyone for helping us achieve this important company goal.
Voting closes on July 20, 2021, so please vote today (and tomorrow too).
We always love getting email notices from Google that another happy Diamond Bath client has left us a five star review. Sometimes our clients just click the five stars and call it a day. Some of them post of few photos of our their finished bath remodeling projects. And others, like Debbie Busse from McHenry, actually take the time and write some pretty amazing words about their Diamond Bath experience:
"With this being my first experience with a remodel in my home, everything went extremely smooth. Everyone from Diamond Bath that was involved in the process from inception to completion was truly a pleasure to deal with. I was contacted every step along the way to ensure I was completely satisfied. I highly recommend Diamond Bath!"
And what's even better than her review is that Debbie sent us her pictures of her brand new bathroom. While we frequently send professional photographers in to take pictures of our completed remodeling and renovation projects, seeing these photos from a clients perspective, helps our team appreciate the details that are most important to them: The fit and finish of our custom tile work, how the drawers and cabinets look and feel -inside and out-, niche shelves in the shower, and contemporary touches like an exhaust fan that also functions as a light, or a bluetooth speaker. With Debbie's permission, we wanted to share some of her photos with you (below), in case you are considering a professional bathroom remodeling project in the future. Contact us today online to schedule a free in-home consult, or visit our Crystal Lake offices between 8am-4pm Monday through Friday.
While there are a variety of places to see legitimate customer reviews for Diamond Bath, we're excited about the most recent posts on our Google My Business page. We need to thank Woodstock, IL homeowner, Bryan Turner, for his written review for Diamond Bath. It read, in part:
"This is a great company who does first class work with fantastic owners who really go out of their way to help you! I highly recommend them to everyone!
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