For any business owner, genuine customer satisfaction is always a major objective. Businesses spends thousands just to get ONE customer to engage, so keeping that new client happy is truly job one. Because not only will that happy client tell others about your work, but they may even come back again in the future.
That's where we want to introduce the Rutter Family from Algonquin, IL. They hired Diamond Bath during the Summer of 2020; yes, during the covid crisis this family allowed our team to enter their home and completely remodel their master bathroom. They were so pleased with the work we did last year, they called us again during the Spring of 2021 to come back and remodel a hall bathroom as well.
As you'll see from the five-star review they left on the Google My Business page for Diamond Bath Remodeling, they seem pretty happy with us - again:
"We used Diamond Bath to completely remodel our master bath in 2020 and then our hall bath in 2021. The team at Diamond Bath is top notch and so is their work. We're very happy with our experience and the finished product. We felt zero pressure during the sales process with Carrie. Matt handled both of our projects, and we can't say enough positive things about him and his work. From demolition day to the final walk-through, the space was kept clean and tidy. We received constant updates from the team so we always knew what was being done and when. We highly recommend Diamond Bath for all of your bathroom remodeling needs."
Services: Install flooring, Remodeling, Install fan, Install drywall, Install water fixtures
Positive: Professionalism, Punctuality, Quality, Responsiveness
On behalf of our entire Crystal Lake office and our teams working across McHenry and Lake Counties, we want to truly thank the Rutter family for trusting Diamond Bath with both bathroom remodeling projects and taking the time to write and post such a strong public review. If you are looking for true professionals to deliver the new bathroom that you've always dreamed of, contact Diamond Bath today!
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